While we specialize in jewelry and accessories that embody African culture, style and tradition, we also carry products from other regions of the world. We source from India, Thailand, and Central America to name a few! New items from around the world are added weekly!

You may find a small selection of our products on Poshmark or Mercari, or Instagram. However we encourage you to check our website first for special promotions we cannot offer on 3rd party websites  as well as access to our full store which can only be found here!

 

If you are an international buyer you can shop through the home site as well!

Orders will be confirmed and processed within 24-48 hours excluding weekends and holidays.  You will get a confirmation email once your merchandise has been shipped. Shipping times vary depending on services selected and destination country.  Please allow at least 48 hours for your tracking details to update. Please see shipping page for details.

At this time we offer international shipping to the following regions:

Canada, Mexico, China, Japan, Eastern Europe, Western Europe, Asia, Africa, Middle East, Americas

However your specific country/region MAY NOT be available for international shipping. If you are not sure, we are available 24/7 via Whatsapp (+1614-664-3317). We can input your address into our shipping software to give you a direct answer.

If you place an international order and we cannot ship to you for any reason, we will cancel your order and refund your monies promptly.

Need more details? Check out Shipping & Delivery page!

Yes! We offer FREE US shipping ONLY for USPS First Class Packages! Best option for lightweight packages up to 15oz! If your package weighs more than 16oz or you want a faster shipping speed, you will be charged a $6 flat rate fee for USPS Priority Mail. If you are an international customer please go here to see our flat rate shipping fees for USPS First Class International Packages (<64oz or up to 4lbs).

Yes, we offer returns only for domestic U.S orders! We understand you may not love your item(s). If you receive your order and do not like it for any reason, you must request a return within 7 calendar days from the date tracking tells us package was delivered. We will refund your order by the original method of payment once receive the item back and inspect it. Customer agrees to pay for return shipping costs.

For hygienic reasons, we do not accept returns on any earrings, and all final sale items are not eligible for returns. All other items must be in new, unwashed, unaltered condition with no signs of damage or wear.

By purchasing from our website, you acknowledge and agree to our return policy detailed here.

At this time we do not offer returns on any International orders. We apologize for this inconvenience. However, please contact us if you have a problem to request store credit.

We understand mistakes happen!

You may cancel or edit your order within 24 hours providing we have not sent you confirmation of shipment. If you realize you need to make a change to your order, contact us IMMEDIATELY at returns@theafrikan-aesthetic.com or send us a text through WhatsApp at +1614-664-3317 so that we may accommodate your request.

We understand jewelry and custom clothing can be tricky, especially when buying online from an unfamiliar brand! We take great care to accurately photograph and described our products. Many of our products are often handmade in remote regions. If we are given details about the Artisans or the materials used we always include that info in our descriptions. We also provide measurements in  photos.

If you receive your item and it was not as you expected, or we made a mistake, you do have 7 calendar days to request a full refund providing the item meets our return criteria.

Another option is to contact us via Whatsapp (+1614-664-3317) BEFORE you place an order. We will be more than happy to take a video of the item in natural sunlight or from different angles if you are not satisfied with the product description. Please note that our handmade items cannot be identical and some may have small flaws from the production process.

Finally, we know trust is an important factor in making a decision to buy something. Feel free to check out our Poshmark Boutique — we are a trusted Posh Ambassador since October 2018!

We send out notifications for all purchase confirmations, tracking updates and return requests. If you did not receive an email from us please check your spam folder and make sure you approve our email address. If our emails are still lost please let us know!

Sorry about that! If you still have questions (or complaints!), we are available 24/7 by email at support@theafrikan-aesthetic.com or WhatsApp +1614-644-3317 or you can head over to the contact us page to fill out a form directly from the site!

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